What we can do for you

Auto  |  Motorsport  |  Mortgage  |  Personal Credit  |  Credit Card

When customers fall behind on their payments and stop taking your calls, call on SCR Group to get you reconnected. Our personalized field services maintain customer retention, protect your receivables and increase your bottom line.

Reduce Delinquency

When your bottom line is threatened, reconnect with your customers to revive payments.

Save Loans

Reduce defaults with accurate customer information, collateral locations, and quality photographs.

Increase Profits

Meet collections goals by satisfying loan terms with no re-marketing/loss mitigation costs.

Our Services

Vehicle Location

Know exactly where your collateral is with geocoded location data when possible. High-quality photos help you make decisions to secure collateral safely and quickly.

Site Inspections

Our agent creates a sitemap of the lot, structure, or property under inspection.  You receive detailed reporting, quality photos of the property, and collateral inventory when necessary.

Field Calls & Door Knocks

Our agents courier a letter directly to your customer’s door and reconnect customers to your collection team on the spot. Completion of services with photos of your collateral are back to you within 72 business hours.

Condition Reports

Detailed reports and quality photos reveal the current condition of your collateral to prevent surprises down the line.

About Us

Who we are

SCR Group is a small business providing nationwide field services for the automobile, motorsport, mortgage, personal credit, and credit card lending industries.

Since 2003, we have focused our business on making less work for you. We employ a network of highly-trained agents across the country, ready to engage your customers the way you need us to and get you the results you need, fast.

You can trust SCR Group to customize packages to fit your needs without compromising on compliance. We are quick to adapt to changing business needs and industry regulations, adjusting our processes to provide the highest quality field services throughout the United States.

Clients recommend SCR Group as their top choice among field service vendors thanks to our professional service and attention to detail.

Operations
  • Cloud-based orders for seamless connectivity and zero downtime
  • We follow your instructions on each work order
  • Operations and quality control are tightly integrated with compliance management provider
  • Maximum protection of data and consistent back-ups
  • An unprecedented commitment to transparency
Compliance
  • FDCPA-compliant agent interactions
  • Annual on-site compliance inspection
  • Transparent approach
    • Access to vendor monitoring reports
    • Verification of licenses, insurance, and bonding
    • Employee education certifications and training
    • Consumer complaint
Top Tier Field Agents
  • Professional Network
  • Recurring background screenings
  • FDCPA guidelines
  • Maintain mandated insurance

Testimonials

Contact Us

Let's Get Started

SCR Group, LLC

919-967-8012