Auto | Motorsport | Mortgage | Personal Credit | Credit Card
When customers fall behind on their payments and stop taking your calls, call on SCR Group to get you reconnected. Our personalized field services maintain customer retention, protect your receivables and increase your bottom line.
SCR Group is a small business providing nationwide field services for the automobile, motorsport, mortgage, personal credit, and credit card lending industries.
Since 2003, we have focused our business on making less work for you. We employ a network of highly-trained agents across the country, ready to engage your customers the way you need us to and get you the results you need, fast.
You can trust SCR Group to customize packages to fit your needs without compromising on compliance. We are quick to adapt to changing business needs and industry regulations, adjusting our processes to provide the highest quality field services throughout the United States.
Clients recommend SCR Group as their top choice among field service vendors thanks to our professional service and attention to detail.
- Cloud-based orders for seamless connectivity and zero downtime
- We follow your instructions on each work order
- Operations and quality control are tightly integrated with compliance management provider
- Maximum protection of data and consistent back-ups
- An unprecedented commitment to transparency
- FDCPA-compliant agent interactions
- Annual on-site compliance inspection
- Transparent approach
- Access to vendor monitoring reports
- Verification of licenses, insurance, and bonding
- Employee education certifications and training
- Consumer complaint
- Professional Network
- Recurring background screenings
- FDCPA guidelines
- Maintain mandated insurance